Refund Policy

REFUND ITEM

  • All donations are final.
  • There are no refunds on purchased items.

INCORRECT OR DEFECTIVE ITEM

  • If you receive an incorrect item or if the merchandise was damaged or defective, please contact us at contact@ryo-eraofchange.org for assistance. We will gladly replace your item.

GIFT EXCHANGES

  • If you received merchandise as a gift and would like to exchange it for another item, please contact us at contact@ryo-eraofchange.org for assistance.

MARKED DOWN MERCHANDISE

  • All sales are final on marked down merchandise. Sale items, promotional items, clearance items and international orders are not eligible for return or exchange.
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